2. Small shops vie for attention in holiday rush

    Post-Gazette.com Sales , Technology , Facebook , Entrepreneur , Small Business Ownership
    Mass merchants use deep discounts to get people to forgo comfort, sleep and decent food every year. Need proof? Just check YouTube.com for videos of Black Friday shopping and read over the National Retail Federation's tips on effective crowd management.
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    1. Small businesses are an incredibly important customer for us.
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